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Work 602 530 6540
Fax 602 530 6666
E-mail [email protected]

Jeremy J Graham

Objective
Looking for a long-term position working with a stable company in the Computer Technical Support field. Although I do not have any official training in this profession, I do posess a confident amount of self-taught knowledge to assist in my accomplishing this objective. Secondly, I will be attending night school at a major university in order to complete a BS in Computer Science.
Education

Arizona State University Tempe, AZ
Computer Systems Engineering, BSE (unfinished)
Completed various pre-requisite cources, including C, PASCAL, and Calculus.
McClintock High School Tempe, AZ
Math/Science
Graduated after excelling in science and honors mathematics.
Awards Received

> As a Xerox Employee, I have received two Director's Circle awards from MCI. One from the MCI Mass Markets Sales Department and the other as the Phoenix Center's Circle Winner, awarded by the VP of Operations for MCI Mass Markets.
> Multiple Perfect Attendance and Customer Satisfaction.
> Employee of the Month.
Work Experience

March '96 - Current Xerox Busines Services Phoenix, AZ
Customer Account Coordinator
> Contracted to MCI, overseeing the efficient operation of their Copy Center and Shipping/Receiving Department.
> Have only one direct report to assist in all aspects of the contract.
> Process and track all inbound and outbound shipments.
> Manage the Office Supply Budget and Ordering Process
> Ensure that all copiers and Copy Center are operating effectively and calling for service when needed
> Center-wide mail distributions
August '95 - March '96 H E Copiers Phoenix, AZ
Copier Service Technician
> Service all makes of low-volume printers and copiers.
> Remanufacture laser printer toner cartridges.
May '95 - August '95 Viking Freight Portland, OR
AM Dock
> Load/Unload trucks at the dock.
June '93 - May '95 Bell Dodge Phoenix, AZ
Warehouse Manager
> Warehouse and track various automotive parts.
> Track warranty parts for return.
> Process and track all inbound and outbound shipments.
> Delivery driver.
Professional Memberships
Microsoft's Site Builder Level 2